The numbers of reporting radiographers available could not meet the reporting demands of the service. Change my preferences WebWe offer a 24 hour stroke service at Russells Hall Hospital. There were areas of poor practice where the trust needs to make improvements. The services are multidisciplinary and include nursing staff and allied health professionals. - we'll pass your stories to the people in health and social care who can make a difference. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). Patient Experience Team. Any other browser may experience partial or no support. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Bus operators. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Staff were not always using clinical judgement alongside NEWS scoring criteria. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. By choosing well, you will help to reduce the burden on essential emergency services. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Weve put some small files called cookies on your device to make our site work. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Staff assessed and monitored patients regularly to see if they were in pain. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. I wouldnt hesitate to re commended Russells Hall to give birth in. The Russell Legacy Project will be located on the hospital campus in Alexander City. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. skip navigation About: The hospital states this is the largest donation in Russell Medicals history. Russell Medical has been accredited by The Joint Commission since 1959. Went here with my young daughter, to A and E, all staff were very helpful and kind. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Some people told us they would like more variety. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. At conservative gathering, Trump is still the favourite. Patient Experience Team. At least one standard in this area was not being met when we inspected the service and Requires improvement 28 March 2013. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. (Purple), High there are some services which we cant rate, while some might be under appeal from the provider. We will publish a report when our review is complete. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. In fact, we're the only hospital in Broward SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. Staff feel able to develop their own ideas and have confidence that the trust will support them. We are continuing to monitor progress against these. We are thrilled to hear that staff were proffesional and efficient. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. 27 July 2018. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published I could not fault staff, very professional, and polite, a credit to your hospital. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. They didnt look to see what information had been recorded but asked what my symptoms were. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Russells Hall Hospital 3 years ago. All the best with your pregnancy and take care. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. These clinics provide patients with the opportunity to be reviewed by a senior doctor. or call us on 0845 113 0012, Response from Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Our inspection of the trust covered only this hospital and community services. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical WebMaps & Directions. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Some patients with suspected sepsis were still not being identified or managed appropriately. DY1 2HQ, Posted via The care I received from start to finish was exceptional. We did not speak to people as part of this follow up review. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. Our rating of safe was Inadequate overall. - we'll pass your stories to the people in health and social care who can make a difference. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Patient Experience Team, review titled My visit to A & E after an accident. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. I was then asked to sit in an isolated area, which was not a problem. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. So many thanks to All the staff on A2, best wishes take care and stay safe. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. All the best and take care. Our rating of well led was requires improvement overall. The diagnostics service was not up to date with the most recent ionising radiation regulations. How could this website work better for you? Patient Experience Team. Call our main line for general inquiries. 2654/1783). I replied that I knew this. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. 3 December 2014. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. B71 4HJ. You canread more about our cookies before you choose. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Acute Medicine Department - The Dudley Group NHS Foundation Such a lovely Dr and an asset to the hospital. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. 17 October 2018. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Tell us what was good and what could be improved, say thanks or call for change WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. 2023 Russell Medical. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. Patient Experience Team. [Very happy with 'Treatment'] Thank you again! It is great to hear that you received excellent care and treatment in the Emergency Department. the service isn't performing as well as it should and we have told the service how it must improve. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. We are continuing to monitor progress against these. I was induced after the consultant identified a large amount of fluid around my baby. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. AEC was well run and escalated patients that they couldnt manage. This means there is low to moderate transmission of COVID in the community. Dudley As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Video messages to our community from our Physicians and our Staff. You can register to join the FutureNHS Collaboration Platform workspacehere. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Read about our approach to external linking. I then come down with a pneumonia on my chest. The trust have worked with us and have kept us informed of developments and changes. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. 8 June 2012. I felt really listened too when I was at my worst and feeling hopeless. Russell Medical became a part of UAB Health System in January, 2020. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. Russells Hall Hospital 5 years ago. Following streaming or triage in emergency departments (EDs), Specialists (e.g. Russells Hall Hospital There was insufficient senior medical and specialist oversight and in reach to the department. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. With his familys legacy gift, this vision will become a reality, said Peace. the service is performing badly and we've taken enforcement action against the provider of the service. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. the service is performing badly and we've taken enforcement action against the provider of the service. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Paediatrics and Gynaecology etc. 1 April 2021. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Clinical observations were not undertaken in a consistent manner. Click here for the news and events happening at Russell Medical. aec russells hall hospital. 15 March 2011, In AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. Patient Experience Team. WebFind a Physician or Specialty. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Since the last review, we have continued to monitor the trust and progress against their action plan. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Let us know if this is OK. Well use a cookie to save your choice. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. we have taken enforcement action. Bed & Breakfast []. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. All rights reserved. People could not always access services when they needed. Located in the main lobby of Russell Medical. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. I was looked after from the time I arrived until the time I left by very compassionate members of the team. Patient Experience Team. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. We saw that a number of improvements had been made to the diet and fluids that people received. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. the service is performing exceptionally well. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. It is great to hear that you received excellent care and treatment in Maternity Department. Published review titled Genuinely kind and helpful staff, review titled Poor communication at reception. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". All the best and take care. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. nhs.uk A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Let's make care better together. The trust took immediate steps to put this right. A fantastic level of care was provided for my daughter while here. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? They really invested time in me and understanding me. Stourbridge, Published Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. We saw much support for the trust, both from the public and from the local health economy. Some improvement in patient flow through the ambulance triage assessment area were seen. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. 2023 BBC. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903.
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